Online Course
4 Sessions 1.5 hours each
Course Overview
Strengthen your ability to understand yourself and others, and use that insight to achieve better results at work. This course builds advanced emotional intelligence (EI) skills to help you evaluate situations objectively, respond with confidence, and build stronger professional relationships.
You’ll explore how EI shapes decision-making, relationships, and resilience, and why it’s key to effective teamwork, communication, and leadership. Develop practical skills to assess your own behaviour, interpret the actions of others and stay focused in challenging situations.
The course complements Effective Leadership through Emotional Intelligence, and attending both will give you a deeper understanding of how EI supports confident, people-focused leadership.
Programme details
You should expect to find challenging material, as the course requires self-analysis and reflection. The course aims to increase key skills in self-management and identify and take the first steps in building better relationships. Some understanding of self-awareness is required, but this will be introduced in the first session.
Key Themes
- Developing Emotionally Intelligent habits:
- Key skills to manage yourself, and evaluate and manage others’ behaviour.
- Introducing habits for better mental health (for you), and skills to evaluate and manage interpersonal relationships more effectively.
- Thinking skills and changing perspectives:
- Thinking about the perspectives we all use to frame our perceptions.
- Key skills in self-management, confidence, intent, and self-esteem (and how to defend it).
- Introducing a framework to identify perspectives and become agile in moving between them.
- Dealing with Defences (case study).
- Moving on with Emotional Intelligence:
- Emotional agility, meaning, purpose and staying on track through self-repair.
Objectives of the Course:
- Be able to evaluate some of the things that you do, which may be barriers to success.
- Be introduced to some strategies which will lead to more resilience when emotionally challenged.
- Identify perspectives which frame our thinking (and often inhibit success), and take the first steps in agility between these perspectives.
- Have some understanding of defences people use, and how to overcome them.
- Gain an increased emotional literacy; be able to identify emotionally challenging behaviours, with some learned strategies to overcome them.
Delivery
You may be grouped into a smaller team for this case study and analysis.
To support the online sessions, you should actively engage in offline activities, such as the introductory tasks.
This is a ‘virtual classroom’ course.
To replicate the experience of a classroom, the sessions are ‘live’ and are not recorded.
Accessing Your Online Course
Details about accessing the private MS Teams course site will be emailed to you during the week prior to the course commencing.
Please get in touch if you have not received this information within three working days of the course start date.
Certification
To be eligible for a certificate of attendance, you will need to attend the whole course. Participants who meet this criterion will be emailed after the end of the course with a link and instructions on how to access their ALARDI Africa digital certificate.
The certificate will show your name, the course title, and the dates of the course you attended. You will be able to download your certificate, as well as share it on social media if you choose to do so.
Venue: Online
Fees: USD 1260
Dates: All year round (Upon Registration)
