Advanced Problem Solving & Decision Making

COURSE DURATION 5  DAYS

Dates: 23^rd-27^th February 2026

Analysis, Design & Leadership

Course Introduction

Leadership excellence is rooted in the ability to make timely, confident, and strategic decisions. In today’s fast-paced and complex business environment, leaders must go beyond routine decision-making, tapping into creative and structured approaches to solve problems effectively. The Advanced Problem Solving & Decision-Making problem-solving training course equips participants with these essential skills, enabling them to approach challenges with clarity and confidence.

Through this ALARDI Africa Problem Solving & Decision-Making course, attendees will explore a systematic process from problem identification to innovative solution generation. They will learn techniques for deconstructing complex problems, generating actionable ideas, and leveraging creative thinking to overcome workplace obstacles. This training emphasizes critical thinking, lateral thinking, strategic evaluation, and practical application, leaving participants better prepared to tackle challenges with structured, effective solutions.

Key Takeaways of the Problem-Solving & Decision-Making Course:

• Master practical methods for effective problem solving and decision making.
• Enhance creativity and critical thinking to generate innovative solutions.
• Understand how values, biases, and personality traits influence decisions.
• Apply structured frameworks for tackling complex workplace issues.
• Gain confidence in making high-stakes, strategic decisions.

Training Objectives

The Advanced Problem Solving & Decision-Making training course empowers participants to refine their problem-solving and decision-making skills in practical and impactful ways. Attendees will leave the course equipped with tools to navigate complexity, drive innovation, and make informed choices.

By attending this course, participants will be able to:

• Select and apply pragmatic methods for effective problem solving and decision making.
• Recognize how personal values, biases, and personality traits influence decision outcomes.
• Use structured approaches to generate productive and innovative solutions.
• Evaluate personal and organizational creativity, setting goals for continuous improvement.
• Explore and implement various problem-solving techniques to address real-world challenges.
• Develop decisive skills that define credible and effective leadership.

Organisational Impact

By attending this Problem Solving & Decision-Making Skills training course, your organization will get sustainable results:

• Issues and problems will be analysed to the full extend and presented in a holistic, visual and therefore easy to understand way
• Complex problems will be solved more rapidly and more effectively, preventing recurrence and providing tangible contribution to business performance
• Business decisions will be better, with maximum acceptance of all stakeholders
• Projects or other plans will be implemented with a minimum of problems and risks
• The structured approach for solving problems, making decision and managing risks will enhance communication and collaboration between all people involved
• The methods presented, enables the organisation to significantly improve any existing continuous improvement approach

Personal Impact

By attending this Problem Solving & Decision-Making Skills training course, the participants will:

• Understand the increasing importance of problem solving and decision-making skills
• Learn about their own pitfalls while solving problems and making decisions
• Be skilled to describe, analyse, solve and prevent any issue or problem in daily practice
• Be skilled to make better decisions and provide better recommendations
• Be skilled to assess any plan or activity and make it more robust
• Gain many ideas about the way the problem-solving and decision-making methods could be used and best implemented in practice
• Significantly improve their personal effectiveness and boost their future career opportunities

Training Methodology

The problem-solving training course uses a highly interactive approach that combines experiential learning with practical application. Structured lectures, group exercises, and guided discussions ensure participants can connect theory with real-world problem-solving and decision-making scenarios.

Global corporate case studies, multimedia tools, and scenario-based simulations are incorporated to illustrate the challenges faced by modern leaders. Participants engage in collaborative problem-solving exercises that mirror workplace complexities, enabling immediate application of newly learned techniques. Each participant receives detailed course materials, templates, and guides to support post-training implementation, ensuring lasting value and continuous learning.

Who should Attend?

This decision-making course is designed for professionals seeking to sharpen their leadership capabilities, enhance their problem-solving skills, and make more confident, strategic decisions. The course is particularly beneficial for:

• Leaders aiming to challenge conventional thinking and drive innovation.
• Team leaders who want to harness collective intelligence through collaborative practice.
• Organizational leaders are responsible for evaluating risk and making strategic business decisions.
• Professionals facilitating change initiatives and seeking productive problem-solving tools.
• Individuals seeking to enhance their analytical and critical thinking skills.
• Leaders looking to influence organizational culture and inspire innovative approaches.

Course Outline

Day One: Decision Making and Problem Solving – Symbiotic Partners

• Leadership and the dynamics of decision making
• 21^st century Leadership – “decision architects” of future performance
• Impacting variables: values, bias and hubris in seeking ethical solutions
• Personality Type and cognitive preferences in decision making
• Psychometric assessment on your problem-solving preferences
• “Collective wisdom” a structured process for grounded solutions

Day Two: Applying Structured Techniques to Organisational Issues

• How well do I solve problems? outcomes and personal cognitive strengths
• Using the “whole brain” to make rational, informed and balanced decisions
• Flexibility on leadership and thinking; opening the mind to new ideas
• A structured model for problem solving; balancing logic and emotional responses
• Unexpected events that destroy equilibrium; the unpredictable factor
• Dynamic Tension, Decision Making, Newton’s Laws and the Management of Change

Day Three: The Quest for Continuous Improvement – A Journey not a Destination

• Encouraging creative problem solving for continuous improvement
• Appreciative Enquiry and a focus on positive dialogues
• Solution Focus methodology: a transformational tool for business dialogues
• Diagnostic tools for identifying and addressing organisational issues
• TRIZ: Applying techniques to innovate and improve process and product
• Capturing the creative capacity of the millennial generation

Day Four: Building Creative Capability in Self, Others and the Wider Organisation

• “How creative am I”? Challenging self-imposed assumptions
• Beware the creative introvert: the “ENIGMA” of the quiet, awkward individual
• Where do good ideas come from? “Imagineering”: current examples from technology
• “Curiosita”: multiple intelligences and lessons from Leonardo da Vinci
• Fostering and facilitating organisational innovation
• Building the creative organisation: a menu for good leadership practice
• Creative leadership dialogues to influence, persuade and align your people

Day Five: The Creative Leader in the Innovative Organisation

• Leadership style, cognitive processes decision-making outcomes
• Enhancing Serendipity
• Ensuring alignment with corporate mission
• Assessing creativity in your organisation and identifying “roadblocks”
• Establishing “innovation champions”; a strategy for promoting innovation and change
• Designing a personal plan for innovation in the workplace

Certificate

• On successful completion of this training course, the ALARDI Africa Certificate will be issued to the participants.

Venue:

Kenya-Nairobi                               Cost USD 1800

Ethiopia-Addis Ababa                  Cost USD 1800

Dates: 23^rd-27^th February 2026