Developing Cultural Intelligence (CI) & Leading in a Global Organisation

COURSE DURATION 5 DAYS

Dates: 14^th -18^th September

Master Cultural Intelligence & Global Leadership Skills

Course Introduction

Cultural Intelligence (CI) is the ability to understand, respect, and effectively interact with people from diverse cultural backgrounds. Individuals with high CI can adapt to new cultural environments, build meaningful relationships, and navigate complex social dynamics, even when language or customs are unfamiliar. In today’s global workplace, enhancing your Cultural Intelligence is essential for leaders, managers, HR professionals, and teams aiming to succeed across borders.

The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation Training Course offers an in-depth exploration of cultural awareness and its impact on professional and organizational success. Through interactive exercises, practical insights, and real-world scenarios, participants will learn how cultural contexts shape behaviors, decision-making, and collaboration.

Key benefits of this training include:

• Understand the psychology of culture and its influence on workplace interactions
• Build practical skills to communicate and collaborate effectively across cultures
• Enhance your ability to lead global and multicultural teams
• Identify and overcome barriers to cross-cultural understanding
• Develop strategies for personal and professional growth in international contexts

This training course equips participants with actionable skills to thrive in diverse environments, helping both individuals and teams achieve greater success in a globalized world.

Training Objectives

By attending this Cultural Intelligence Training Course, participants will be empowered to make a measurable impact on their professional effectiveness, team dynamics, and organizational performance.

After completing this course, delegates will be able to:

• Enhance their ability to work and relate effectively with people from diverse cultural backgrounds
• Recognize the limits of their own Cultural Intelligence and identify strategies for improvement
• Understand and explain the five cultural value dimensions and their practical implications
• Identify and reduce barriers to cross-cultural communication
• Evaluate personal work approaches and adjust behaviors to apply Cultural Intelligence effectively

This training ensures that participants gain both theoretical knowledge and practical skills to excel in cross-cultural settings, fostering stronger collaboration and leadership capabilities.

Training Methodology

This ALARDI Africa Cultural Intelligence & Global Leadership Training Course adopts a highly interactive and practical approach to learning. Through a combination of workshops, case studies, role-playing exercises, and reflective discussions, participants will actively develop their Cultural Intelligence skills. The course emphasizes real-world application, helping attendees immediately translate learning into their professional environment.

Participants will explore global and organizational culture in depth, focusing on communication, negotiation, inclusion, and leadership in multicultural settings. By combining expert guidance with experiential learning, the course creates a dynamic environment where participants can practice and refine their cross-cultural skills. Continuous feedback and action planning ensure each attendee leaves with a clear path to enhancing their CI and leading effectively in a global context.

Who should Attend?

This Cultural Intelligence Training Course is designed for professionals aiming to excel in multicultural workplaces and global organizations. It is particularly beneficial for individuals who interact with international teams, manage cross-cultural projects, or aspire to leadership roles with a global focus.

Ideal participants include:

• Managers, Supervisors, Team Leaders, and Section Heads
• Senior Managers in Multicultural Organizations
• Expatriates on international assignments or managers of expatriate staff
• HR and Learning & Development Professionals
• Talent Management and HR Business Partners
• Professionals involved in nationalization or inclusion initiatives
• Individuals working in multicultural teams or planning cross-cultural projects
• Anyone seeking to develop a global mindset and cross-cultural competencies

Course Outline

Day One: Understanding Culture & Globalisation

• The origins of culture and its significance
• Exploring the concept of globalisation
• Mapping your personal cultural framework
• The seven cultural layers (National, Workplace, Gender, Age, Regional, Religious, Occupational)
• Hofstede’s five cultural value dimensions

Day Two: Communicating Across Cultures

• Causes of communication differences and barriers
• Strategies to overcome communication obstacles
• Understanding stereotypes and the process of stereotyping
• Non-verbal communication (body language) in different cultures
• Influence of workplace culture on organisational communication

Day Three: Cross-Cultural Negotiation

• Fundamental principles of negotiation
• Cultural variations in negotiation approaches
• Risks of overestimating or underestimating cultural differences in negotiation
• Common negotiation pitfalls and how to avoid them
• Enhancing your cross-cultural negotiation abilities
• DEI Framework

Day Four: Managing Expatriate Workers and Inclusion

• International assignments and advancing global careers
• Reasons why international assignments may fail
• Navigating culture shock in global work environments
• The business rationale for diversity and inclusion
• Implementing a Nationalisation Programme

Day Five: Developing a Global Mindset

• The interplay between innovation and culture
• Cultivating a global mindset
• Strategies to enhance cultural intelligence (CI)
• Managing effectively in multinational organisations
• Creating a personal action plan

Certificate

• On successful completion of this training course, the ALARDI Africa Certificate will be issued to the participants.

Venue:

Kenya-Mombasa  –    Cost USD 1800

Senegal- Dakar    –   Cost USD 2200

Dates: 14^th -18^th September