Effective Contractor Management in Maintenance & Technical Projects

COURSE DURATION 5 DAYS

Date: 12^th 16^th October 2026

 

Introduction

 

As businesses scale up globally, contractor management has become a critical component of operational success. With the rise of remote work and the gig economy, companies are increasingly relying on independent contractors to fill skill gaps, handle project-based work, and expand into new markets.

 

However, managing contractors effectively involves navigating complex compliance requirements, avoiding costly misclassification penalties, and ensuring smooth payment processes across multiple jurisdictions. The challenges are significant, and payment delays can damage contractor relationships, and compliance failures can expose companies to legal risks in international markets

 

This Training seminar will highlight:

• Sourcing Strategy within Asset Management
• Contract types include Service Level Agreements (SLA’s) and Design & Construct (D&C)
• Selecting the Best Contractor – procurement aspects
• Risk Management & SHE
• Monitoring & Managing Performance with Key Performance Indicators (KPI’s)
• Negotiating the Contract
• Contractor Management in a Project Environment – Turnkey, PPP Contracts
• Managing the Behaviour of People to Get Sustainable Results
• Continuous Improvement Aspects

 

Objectives

At the end of this course, you will learn to:

• Explain the basic elements of effective contractor management and its position within asset management
• Evaluate bids and proposals and choose the right contractor
• Identify, evaluate, and manage the risks involved (SHE, performance)
• Manage & monitor the contractor performance in an innovative way
• Develop and negotiate contracts

 

Organisational Impact

The organisation will:

• Understand how to execute contractor management in a professional way
• Have basic instruments to apply a variety of contracts
• Be able to assess the risks involved and how to manage them
• Get the best out of your contractors and avoid potential pitfalls in contractor management
• Save time, money, and irritation

 

Personal Impact

By attending this ALARDI Africa training, the participants will:

• Gain understanding and practical insight into effective contractor management
• Improve the level of subject matter knowledge & skills
• Work more effectively by applying the right approach
• Add value for themselves
• Be able to plan and develop a future career

 

Who Should Attend?

This programme is suitable for a wide range of professionals, but will greatly benefit:

• Project Management Professionals
• Operations & Maintenance Professionals
• Reliability, Asset & Plant Professionals
• All Professionals involved in Contractor Management
• Production and L & D Professionals
• Contract Management Teams
• Facility Management Teams
• Shutdown and Turnaround Management Teams
• Everyone who wishes to update themselves on Contractor Management
• All Professionals negotiating, managing, and verifying contracts in maintenance & technical projects

 

Training Methodology

This Contracts Management training course will be conducted along interactive workshop principles. There will be a variety of lectures and practical exercises. Experiences from different participants will be shared.  Collaborative discussion, presentations, case studies, gamification, and scenarios will be shared.

 

Course Outline

 

DAY 1. Contractor Management Basics

• Overview of Contractor Management
• How does it relate to Asset Management?
• (Out)Sourcing Strategies
• Risks Involved – Risk Management & SHE aspects
• Grounding the Maintenance Contract with a Risk-Based Maintenance concept – how to keep that knowledge in-house?

 

DAY 2. Contract Types for Maintenance & Technical Projects

• Contracts – Basic Types
• Contracts – Complex Types (Turnkey, Design & Construct, Public Private Partnerships)
• Procurement Aspects
• Choosing the Right Contractor
• Monitoring & Managing Contractor Performance – from traditional penalties & rewards to more innovative ways

 

DAY 3. Developing the Contract

• The Contracting Cycle
• Requirements / Service Levels, RAMS Aspects (Reliability, Availability, Maintainability, Safety)
• Writing the Contract
• Periodic Evaluation & Continuous Improvement – Vendor Management
• Partnerships

 

DAY 4. People Management & Negotiation Aspects

• Implementing Contract Management
• How to Make It Work by Influencing the Behaviour of People
• Negotiating the Contract
• Negotiation Ploys
• Negotiation Tactics & Tips

 

DAY 5. Final Workshop

In a very interactive workshop, all major topics of this training course will be highlighted and practised in groups. Major topics will be:

• Requirements / Service Levels – defining what you want
• Tendering Process
• Contractor Selection
• Contractor Management – measuring & managing the performance
• Negotiation
• Evaluation

 

Certificate

• On successful completion of this training course, the ALARDI Africa Certificate will be issued to the participants.

 

Venue:

Kenya-Nairobi                               Cost USD 1800

Rwanda-Kigali                               Cost USD 2100

Date: 12^th 16^th October 2026