Employee Performance Management

COURSE DURATION 5 DAYS

Dates:7th-11th December 2026

ALARDI Africa opines that in volatile times, companies are under outsized pressure to respond to economic, technological, and social changes. Effective performance management systems can be a powerful part of this response. They are designed to help people get better in their work, and they offer clarity in career development and professional performance.

Companies that focus on their people’s performance are 4.2 times more likely to outperform their peers, realizing an average 30 percent higher revenue growth and experiencing attrition five percentage points lower. Companies that focus on their people and organizational health also reap dividends in culture, collaboration, and innovation—as well as sustained competitive performance.

This ALARDI Africa Employee Performance Management course helps managers and HR to align employee goals with company strategy through effective goal setting (SMART goals), delivering constructive feedback, conducting appraisals, addressing underperformance, and fostering continuous development, often using KPIs and data analytics to build high-performance cultures, with options ranging from short workshops to professional certifications.

This course will highlight:

The strategic role of performance management in organisational growth and transformation
Techniques to set SMART objectives aligned with organisational KPIs
Methods to conduct meaningful appraisals and feedback sessions
Approaches for addressing underperformance constructively and lawfully
Best practices for linking performance with learning, career progression, and retention

Objectives

Participants will be able to:

Understand the full cycle and principles of performance management
Design tailored, evidence-based performance management systems aligned to organisational strategy
Develop effective performance indicators and appraisal tools
Use coaching and behavioural models to enhance feedback conversations
Evaluate and interpret performance data for talent and organisational decisions
Implement transparent, equitable reward systems linked to outcomes and behaviours
Support career development through performance insights and succession planning

Who should Attend?

This Performance Management course is ideal for professionals responsible for managing and improving employee performance, including:

HR Managers, HR Business Partners, and Performance Management Specialists
Organisational Development and Learning & Development Leaders
Line Managers and Team Leaders involved in people development
Talent Management and Workforce Planning Professionals
Public Sector or Non-Profit Leaders managing performance with accountability frameworks

Organisational Impact

Organisations will benefit from:

Stronger alignment between business objectives and individual performance contributions
Improved employee engagement and reduced turnover
A consistent and accountable culture of performance and recognition
Reduced legal and reputational risk through ethical and evidence-based practices
Enhanced leadership capability in managing performance, potential, and productivity
Increased agility in identifying and developing high-potential talent

Personal Impact

Participants will:

Gain confidence in managing complex and sensitive performance discussions
Strengthen their capability to implement fair, structured performance systems
Apply coaching and feedback tools for performance growth
Understand performance documentation for legal compliance and fairness
Use performance data to inform decision-making in recruitment, promotion, and retention
Enhance their leadership profile and impact in talent management roles

Training Methodology

The Performance Management course is delivered through a mix of expert-led input, facilitated peer discussion, real-world case analysis, and structured practical exercises. Emphasis is placed on building strategic insight, communication skills, and implementation confidence. Participants will engage with frameworks, tools, and scenarios drawn from diverse organisational contexts.

Course Outline

Day 1. Foundations of Performance Management

Understanding performance management
Components and stages of the performance cycle
Principles of goal setting and KPIs
Legal and ethical considerations
Introduction to SMART objectives
Stakeholder roles in performance management
Barriers to effective performance systems and how to overcome them
Establishing a culture of continuous feedback

Day 2. Planning and Setting Expectations

Aligning performance goals with organisational strategy
Developing competency-based objectives
Framing expectations for performance and values-based behaviours
Collaborative performance planning
Performance agreements and goal cascading
Integrating behavioural expectations
Linking individual goals to team objectives
Tools for performance planning documentation

Day 3. Monitoring, Coaching, and Feedback

The role of continuous feedback
Coaching models for performance enhancement
Documentation and monitoring tools
Optimising performance check-ins: frequency, tone, and focus
Constructive performance conversations
Avoiding bias in performance discussions
Developing employee accountability
Overcoming resistance to feedback

Day 4. Evaluation and Appraisal Techniques

Performance appraisal frameworks
Rating scales and assessment methods
360-degree feedback systems
Legal risks and fairness in evaluations
Addressing performance gaps
Dealing with underperformance and strategy
Linking appraisal outcomes to development pathways
Data interpretation for HR reporting

Day 5. Linking Performance to Rewards and Career Growth

Strategic reward and recognition policies
Performance-based career development planning
Incentives and non-financial rewards
Succession planning integration
High-potential identification and development
Recognition best practices
Retention through performance engagement
Differentiating performance levels fairly and transparently

 Certificate

On successful completion of this training course, the ALARDI Africa Certificate will be issued to the participants.

Venue:

UAE-Dubai                              Cost USD 2200

Thailand -Bangkok                Cost USD 2500

Turkey-Istanbul                     Cost USD 2500

Dates:7th-11th December 2026