Leading & Managing Change

An Interactive 5-Day Training Course
Date: 15^th to 19^th June 2026

Best Practices in Change Management Processes & Communication

Course Description

INTRODUCTION

Change is a fact of life in all teams, organizations and countries. The Leadership of change is vital and no matter what activities a Leader or Manager becomes involved in, from strategy implementation to making simple amendments to a work system, all of these activities require change leadership skills. Every time a Leader or Manager makes a decision, some type of change occurs.

This Leading and Managing Change training course focuses on the vital area of Leading Change, Organizational Culture and change; Organizational Development (OD) and Work Psychology. It is a unique Management & Leadership training course that provides guidelines on best practice, current ‘best-practice’ and skills development in organizational change leadership.

This ALARDI Leading and Managing Change training course is ideal for anyone who need to manage change in their organization.

• The Difference between Change Management and Change Leadership
• The Importance of Communication during Change
• Strategies and Tools for Effective for Change Management
• Managing Employees’ Resistance to Change
• The Psychology of Work

Objectives

At the end of this Leading and Managing Change training course, attendees will be able to:

• Understand Human Psychology
• Define what change is and how it impacts on the way people work
• Design a suitable change management model in their workplace
• Identify people’s responses to change and explore the reasons why people resist change
• Describe organizational culture
• Develop practical skills in change leadership
• Design and Implement an effective Organizational Development (OD) based on improved performance

Training Methodology

Participants to this Leading and Managing Change training course will receive a thorough training on the subjects covered by the training course outline with the facilitator utilizing a variety of proven adult learning, teaching and facilitation techniques. This ALARDI training course is very participatory and experiential. It involves theoretical insight, awareness building and a lot of skill practice in a group setting. The training course methodology includes individual and group activities focused on skill development. Case Studies and presentations will highlight the major teaching features. A variety of practical sessions and group interactions are into this training course.

Organisational Impact

• Practical  methodologies  that  can  help  improve  change  management initiatives
• Understand the  importance of workplace psychology in change management
• Build a compelling vision for change with all those involved
• Develop best practice to achieve organizational effectiveness
• Apply change leadership principals to achieve successful change initiatives
• Develop a Strategy Focused Organization (SFO)  through the Implementation of Change

Personal Impact

From this Leading and Managing Change training course, delegates will:

• Learn the essential ingredients of change leadership
• Develop skills in change management and leadership suitable for any organization
• Learn how to use practical change leadership tools
• Understand the five psychological phases of change management
• Appreciate issues around changing organizational culture
• Learn how to develop and implement an effective Performance Management System as a result of Change Management

WHO SHOULD ATTEND?

This Leading and Managing Change training course is suitable for a wide range of professionals but will greatly benefit:

• All Managers and Leaders who wish to enhance their competencies in change management
• All Human Resource (HR) Personnel
• People who are likely to take up managerial positions in the future that will involve managing change
• Engineers and other Technical Professionals moving into Organizational Development (OD) or Business Partner (BP) roles
• Occupational Health & Safety and training staff involved in change management
• Those who received their training in Change Management in past years and need to be brought up to date with best practice in Change Leadership

 Course Outline

DAY 1: Understanding Human Psychology and its Impact on Change Management

• What is Human Psychology?
• Tip of the Iceberg Concept
• Understanding Yourself
• Developing  Self-awareness,  Trust  and  Communication
• How Attitudes are formed?
• Motivation at Workplace and What Drives People to be Motivated
• The Key Drivers of Change
• The Need for Change Management

DAY 2: Approaches to Organizational Change

• Where do you start with Organizational Change?
• Anticipated Reaction to Change
• What are typically the things which are required to Change?
• Define the Scale of Organizational Change
• Approaches to Organizational Change
• Steps required to Implement Change
• How to Sustain Change?
• What is the impact of Appreciative Inquiry on Change Management?
• Organizational Alignment around the Change

DAY 3: Change Management and Change Leadership

• The Five Psychological Phases of Change and their Effective Management
• Difference between Change Management and Change Leadership
• Leadership and Culture in Change Management
• Change Management and Emotional Intelligence impact on Organization Performance
• The Key Components of Emotional Intelligence Link to Leadership
• Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)

DAY 4: Organizational Development (OD)

• What is Organizational Development?
• Introduction to Performance Management Tool Namely the Balanced Scorecard
• Defining Strategy and How to Translate It into Action and Execution
• SWOT and PESTEL Analysis
• Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
• Building a Strategy Focused Organization (SFO)
• Introduction to Strategy Maps

DAY 5: Developing Performance Contracts Framework and Scoring Mechanism

• Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization
• Developing and Implementing Performance Contracts Framework between CEO and Functional Managers within the Organization
• Developing a Comprehensive Balanced Scorecard and Scoring Mechanism for your organization using EXCEL
• Training Course Review and Wrap-up

Certificate

• On successful completion of this training course, the ALARDI Africa Certificate will be issued to the participants.

  

Venue:

Kenya-Nairobi    –   Cost USD 1800

Tanzania-Arusha  –   Cost USD 1800

Morocco- Casablanca   –  Cost USD 2500

Date: 15^th to 19^th June 2026