The Future of HR: Re-engineering the Employee Experience

COURSE DURATION 5 DAYS

Date: 9^th to 13^th November 2026

ALARDI Africa visualises that Employee Experience has transitioned from a supporting HR function to a primary strategic driver for organizational success. As the global business environment becomes more complex, training in this area focuses on reshaping workplace practices to align with a changing workforce and economy. Deep personalization, human-centric strategy, design thinking in HR, and multigenerational workforce management hold a high premium.

 

This ALARDI Africa course will highlight:

• The need to re-engineer your HR delivery and services to remain relevant and competitive
• Best practice in HR modelled in the world’s leading organizations
• The New HR Models and how to implement them
• Working with the new generations – Generation X, Y,  Z and Alpha.
• New ways or recruiting and selecting talent

 

Objectives:

At the end of the Future of HR training course, you will learn to:

• Explain in your own words how to re-engineer HR
• Formulate a plan to transform HR into a Strategic Partner
• Identify people’s responses to change and explore the reasons why people resist change
• Understand human psychology and the appropriate HR response
• Develop a plan for evaluating and re-engineering HR

 

 

Training Methodology

 

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes stimulating presentations supporting each of the topics, together with interactive facilitator-led sessions of discussion.

 

There will also be many practical sessions where participants have the opportunity to practice and experience course-related activities. Practical and fun exercises, short video presentations, small group work, case studies, and feedback will be used to facilitate learning.

 

Who Should Attend?

• Everyone who needs to transform or re-engineer their HR service delivery
• All HR Staff and HR Practitioners
• HR Managers
• HR Directors
• HR Analysts
• HR Officers
• HR Business Partners
• Planners, Strategic Planners
• Everyone who needs to understand HR strategy

 

Organisational Impact

• Translate current trends to maximize HR investment
• Maximize your strategic Human Resource delivery
• Retain valuable employees
• Show the added value of HR to your business
• Analyze HR’s role in change leadership

 

Personal Impact

• You will be up to date on current best practices in HR
• You will be able to deliver strategic objectives on time and on budget
• Apply and gain in-depth knowledge on HR Strategy
• Learn how to assist an employee with mental health issues
• Demonstrate a commitment to self-development

 

 

Course Outline

 

Day 1. Why We Need a Strategic Approach to HR?

• Why We Need a Strategic Approach to HR?
• Development of Strategic HRM (SHRM)
• Transactional and Strategic HR Delivery
• The New HR Models based on Ulrich
• Business Partners, Shared Services & Centres of Expertise
• The Future HR Model – 10 Steps Needed to Form a HR Strategy

 

Day 2. Global Trends Impacting the Future HR

• Global Trends Impacting the Future HR
• A Changing Psychological Contract
• New Ways of Recruiting and Selecting Talent
• Artificial Intelligence & Robotics
• Working with a Global Workforce
• The New Generations – Generation X, Y, and Z

 

 

Day 3. Change Leadership & HR·         

• Change Leadership & HR
• The Difference between Change Management and Change Leadership
• The Stages of the Change Journey
• Managing Employees’ Resistance to Change
• The Importance of Communication during Change
• Understanding ‘Best-practice’ Change Management Processes

 

Day 4. Employee assistance & Retaining Valuable Employees

• Assisting & Retaining Valuable Employees
• Employee Mental Health Issues
• Establishing an Employee Assistance Programme (EAP)
• Dealing with Crisis, Trauma, and Disaster
• Bullying, Harassment, and Prevention
• Retention Strategies that Work

 

Day 5. Re-engineering Your HR Services

• Assessing If You are Ready to Change
• Practical Ways of Re-engineering Your Service Delivery
• HR’s Contribution to Added Value
• Ways of Evaluating your HR Function
• Your Plan for Re-engineering

 

Certificate

• On successful completion of this training course, the ALARDI Africa Certificate will be issued to the participants.

Venue:

Kenya-Nairobi                            Cost USD 1800

Tanzania-Arusha                        Cost USD 1800

Uganda-Kampala                       Cost USD 2100

DRC-Goma                                  Cost USD 2100

Date: 9^th to 13^th November 2026